Pack Me support

Here to
help.

Find quick answers below or send us a message. Pack Me is designed to keep packing simple, and we’ll help if something doesn’t feel that way.

Start a packing list

  1. Open Pack Me and create a new trip.
  2. Give the trip a name, then choose a starter template or begin without one.
  3. Add, edit or remove anything you need for that trip.
  4. Tick items as you pack and follow your progress.

Quick answers

How do I add or change an item?

Open a trip to add something just for that trip. You can also add it to the trip’s template or Essentials for future trips, or edit template contents from the Templates screen.

How do I print or share a list?

Open the trip, choose Print or share, then use the iPhone share sheet to print the PDF, save it to Files or send it to someone.

Where is my information stored?

Pack Me does not require a separate account. Your trips, templates and sharing information use Apple’s iCloud and CloudKit services so they can stay in sync and be shared securely.

What happens if I delete the app?

Deleting Pack Me removes the app from that iPhone, but information already synced to iCloud may remain and return when you reinstall. You can review shared access from Settings under Sharing & Collaboration.

How do I manage sharing?

Open Settings, then Manage Sharing, to see shared workspaces, trips and templates. Share owners can use Apple’s sharing controls to remove someone or stop sharing.

Something isn’t working

Close and reopen Pack Me, check that the app and iOS are up to date, then restart your iPhone. Pack Me requires iOS 17 or later.

Have an idea for Pack Me?

We’d love to hear it. Visit our feature requests page and tell us what would make the app more useful.

Still need help?

Send us a short description of what happened. Including your iPhone model, iOS version and the steps you took will help us investigate.

We’ll use your details only to reply to this support request. Please don’t include passwords or other sensitive information.